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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Autoresponders

    Asked by shorthillsdesign on December 13, 2015 at 05:33 PM

    I have a "Main Form" that is the form that people use after a first form registration. So far so good.

    I would like to send a confirmation (autoresponder) email with the PDF attached of the submitted form. I looked in help and that is a feature (thank you). 

    I have a few questions related to this:


    1) When I click on the main form to setup the autoresponder (that is, "thanks for your submission") , I don't have the attach option, I only have the "send on editing submission" checkbox. 


    2) What is the "send on editing submission" box? How is that different than the normal autoresponder when a form is completed?


    Do we need to have TWO autoresponders? One for people while they are saving/filling out, and one when they are done (that attaches the PDF of the final submission data?)


    On the "Recipient email" at the bottom right, I don't have an option for the person's email because their email is not in this form -- it's in the "first form". Do I need to have them enter their email again so we can use it to email them? Or can the session somehow "remember" the attached email?

    Thank you very much as always!!!!




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    JotForm Support

    Answered by beril on December 14, 2015 at 05:04 AM

    You need to add an Email field on your form. Then you can edit your autoresponder as you see below:


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    JotForm Support

    Answered by beril on December 14, 2015 at 05:13 AM

    I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there: