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    what is the $1.00 registration fee when I attempt to put a paypal button on a new form?

    Asked by charleswaggoner on December 13, 2015 at 05:54 PM
    paypal button new form fee a
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    JotForm Support

    Answered by ashwin_d on December 14, 2015 at 05:37 AM

    Hello charleswaggoner,

    I'm sorry for the trouble caused to you.

    With which form you are having this issue with? I did check your last edited form "2015 OTI membership renewal" and it does not seems to have any payment field. 

    I went ahead and checked few of your other form and it seems you have a payment field in form "Professional Development Workshop Registration Form". Is this the form you are having issue with?

    You seems to have configured the payment question of your this form to charge "$1.00 Registration fee". Please check the screenshot below:

     

    When you add a payment question in a new form, you will need to add products yourself. It should not see any default registration fee product. I did try t add a new payment question in your last edit form successfully. Please check the screenshot below:

     

    Do try out again and get back to us if the issue persists.

    Thank you!