What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Disabled

    Asked by eveg45 on December 13, 2015 at 06:50 PM

    Hey guys,

    I'm testing this service out.. but all my forms are showing "form disabled".

    Can you please advise what is going on?

    Here is one of them:

    https://form.jotform.com/jsform/53467408357261

    Daniel

    Page URL:
    https://form.jotform.com/jsform/53467408357261

    My Forms JotForm jsform all
  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 14, 2015 at 06:34 AM

    Hello Daniel,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your forms, I can confirm that it's not being used for any phishing activities. I have activated your account now. Do try to sign in to your account and get back to us if you have any trouble.

    I'm sorry for the trouble caused to you. 

    Thank you!