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  • Profile Image

    Fields showing when you have selected wrong option

    Asked by faceme on December 13, 2015 at 07:46 PM

    Hey Guys,

    I have some simple logic that flows like this:

    from a drop down box, if option A is chosen show these fields. If it's option B, then show these (different) fields. If Option C show these (again different fields) and so on.

    Problem I have is that if you chose option A by mistake instead of B, and then re-select option B, you now see all the fields for option A and B, which is confusing and very messy.

    Is this a bug? Surely people all the time are going to accidentally choose the wrong option. How do you fix this? 

    and hiding hiding fields problem different select all
  • Profile Image
    JotForm Support

    Answered by beril on December 14, 2015 at 07:27 AM

    I've checked your form which is http://www.jotformpro.com/form/53436798792979.

    I am not able to reproduced same issue that you are having.

    When you choose option A Then choose option B the fields are changing.

    Here is how it works:

    Are you having the issue with different form?

    I will wait for your response.

  • Profile Image

    Answered by faceme on December 14, 2015 at 10:02 PM

    Hi,

     

    Thank you so much, very good of you to locate the actual form. This is one of those where I swear it did not happen that way yesterday!! Seems to be fine now.

    Cheers,

  • Profile Image

    Answered by Sammy on December 15, 2015 at 01:29 AM

    On behalf of my colleague you are most welcome.

    If you do encounter any other issue kindly let us know an we will be happy to assist.