Can the PayPal link be taken to a new window instead of the current window?

  • mlunderhill
    Asked on December 13, 2015 at 10:41 PM

    I  need for the submitter to be returned to the form to submit it to membership. 

  • Kevin Support Team Lead
    Replied on December 14, 2015 at 9:04 AM

    Hi,

    Thank you for contacting us.

    To do it you need to get the Source Code of your form and then make the change, when redirecting to the Thank You page, open it in a new tab in the Browser, you just need to add target="_blank" as the example below : 

    <form target = "_blank" class="jotform-form" action="http://submit.jotformpro.com/submit/42094568623157/" method="post" name="form_42094568623157" id="42094568623157" accept-charset="utf-8">

    I  need for the submitter to be returned to the form to submit it to membership. 

    When the form is submitted, the user is redirected to PayPal to complete the payment, the only way to edit the submission is sending the edit link on an email, this link will help you setting up an Autoresponder : http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    And this guide will help you, adding the Edit Link in the email : http://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    Please, let us know if you need further assistance while doing it, we will be glad to help you.

    Regards.

     

  • mlunderhill
    Replied on December 15, 2015 at 3:45 PM
    I cannot find where to place the target = "_blank" parameter in my source
    code to make "Submit" for going to PayPal go to a new window for
    processing, leaving my website form available in the original window.
    type="text/javascript">

    type="text/javascript">

    type="text/javascript">

    type="text/javascript">

    type="text/javascript">

    ...
  • Kevin Support Team Lead
    Replied on December 15, 2015 at 4:39 PM

    Hi,

    Please, paste the Source Code in a Text Editor, then you will find such code under the </style> tag :

    Can the PayPal link be taken to a new window instead of the current window? Image 1 Screenshot 20

    Let us know if it works for you.

    Regards.

  • mlunderhill
    Replied on December 15, 2015 at 5:45 PM
    Didn't work on my page http://underhillsociety.org/cpage.php?pt=50.
    Mel
    ...
  • mlunderhill
    Replied on December 15, 2015 at 5:45 PM
    Here is my source code:
    type="text/javascript">
    type="text/javascript">
    type="text/javascript">
    type="text/javascript">
    type="text/javascript">
    ...
  • Chriistian Jotform Support
    Replied on December 15, 2015 at 9:40 PM

    Hi,

     

    I checked your site and I noticed that you have already added a target="_blank" in the <form> tag.

    Can the PayPal link be taken to a new window instead of the current window? Image 1 Screenshot 20

     

    Can you test again your form and see if it will work now?

     

    Do let us know if you need further assistance.
    Regards.

  • mlunderhill
    Replied on December 15, 2015 at 10:45 PM
    That was the condition of my coding when I tried and it failed! This coding took me directly to PayPal in the same window of my form. I would like to be taken into PayPal in a new window leaving my form window available.
    Mel
    From My iPhone
    ...
  • Chriistian Jotform Support
    Replied on December 16, 2015 at 12:22 AM

    Hi Mel,

     

    I am currently checking your form. I did a test submission to your form and I was able to see that when I submit the form it does not open the Paypal link to a separate window/tab. Please allow me to further investigate and check the issue. Will get back to you as soon as I get a result. 

     

    Regards.

  • mlunderhill
    Replied on December 18, 2015 at 2:45 PM
    I had to make a change to the form on
    http://underhillsociety.org/cpage.php?pt=50 and now the captcha field is
    acting up again.
    ...
  • David JotForm Support
    Replied on December 18, 2015 at 4:03 PM

    Unfortunately, it is not possible to open the PayPal window in a new tab.  You can, however, redirect them back to the form after they complete their payment. Please follow the steps below:

     

    1. Login into your PayPal account.

     

    2. Click on Profile and then My Selling Preferences

     

    3. Click on Update in Website preferences to redirect automatically.

    User can manually click on the Return link to get back to the form Thank You Page/URL.

    Can the PayPal link be taken to a new window instead of the current window? Image 1 Screenshot 30

    We provide the return link with the PayPal forms. The problem is that the PayPal ignores the return link unless the Auto Return is enabled on your PayPal Account Settings. Unfortunately, there is nothing we can do about it.

    Can the PayPal link be taken to a new window instead of the current window? Image 2 Screenshot 41

    Enter the URL of your form or the page you would like them directed to after they complete their payment. 

     

  • mlunderhill
    Replied on December 18, 2015 at 8:45 PM
    Why can't I copy my source code with either embed source code or iframe?
    Mel
    ...
  • Chriistian Jotform Support
    Replied on December 18, 2015 at 10:26 PM

    Hi,

     

    To copy the embed source code or iFrame of your form, just click the Copy Code button found at the bottom of the Publish wizard. You can check the demo below.

    Can the PayPal link be taken to a new window instead of the current window? Image 1 Screenshot 20

     

    Do let us know if you need further assistance.
    Regards.

  • mlunderhill
    Replied on December 18, 2015 at 11:45 PM
    What I am saying is that the copy code button doesn't work. It's not acknowledging that it copied to clipboard.
    Mel
    From My iPhone
    ...
  • Chriistian Jotform Support
    Replied on December 19, 2015 at 1:37 AM

    Hi Mel,

     

    May I know what browser are you using to get the embed code of your form? Can you try it on a different browser and see if it will work there? We recommend you to use the Chrome or Firefox.

     

    Do let us know if the issue still persists.
    Regards.

  • mlunderhill
    Replied on December 19, 2015 at 11:45 AM
    I've been using Firefox all along. Now it's working this morning!
    I tried all day yesterday and could not get it to acknowledge the source
    was saved to clipboard.
    Thank you for bearing with me, mysteries will happen.
    Mel
    ...
  • Welvin Support Team Lead
    Replied on December 19, 2015 at 1:18 PM

    That's great to know, Mel. Please contact us again if we can help in any way.