What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to save form

    Asked by Annis on December 14, 2015 at 11:36 AM

    Now I tried to make a new order form, but now it won't save!


    I just spent two hours of submitting this..

    This is our christmas order form, we have payed for the form, for advertising linking to the form, and is totaly dependent on this form to work with our orders for christmas!

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    JotForm Support

    Answered by Mike on December 14, 2015 at 11:42 AM

    Do you mean that JotForm builder is not currently stable on your end? I have not found similar reports from other users, and everything is smooth on my side.

    I have tried to do a quick test, and I was able to add some products to the cloned version of your form.


    Can you try to add products one by one (save and check the form after each product)?

  • Profile Image

    Answered by Annis on December 14, 2015 at 11:43 AM


    I have now made a new purchase order form from scratch.. 

    The good thing is that it's getting better each time ;) 

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    JotForm Support

    Answered by Mike on December 14, 2015 at 12:48 PM

    I am glad to hear that. Sorry for all the inconveniences caused.