What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Our subscription to JotForm

    Asked by southparkbmx on December 14, 2015 at 12:28 PM

    I am the current Clerk of Course for South Park BMX. My name is Dave Cevarr.  Our account is southparkbmx We have no details on our subscription with your website. I think we are paying $19.00 monthly. We use, I believe, an online registration form on our website for members to register online. I am interested in upgrading our account . 

    I am not sure who your contact person is for us. I would like to get information on this account.  Thank you Dave Cevarr dcevarr@msn.com or Ginny Cevarr: gcevarr@hotmail.com

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    JotForm Support

    Answered by ashwin_d on December 14, 2015 at 02:13 PM

    Hello southparkbmx,

    I did check your account and found that it is a free account and was just created this month.

    I am unable to find any other account with your email address  d.cevarr@msn.com  or gcevarr@hotmail.com or spbmx@outlook.com. Can you please share the payment details like order number or email address from the email you must have received for every transaction?

    Alternatively, you can also share any of your form ID or the webpage URL where you have embedded your form and we will try to trace your account.

    We will wait for your response.

    Thank you!