What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Excel to Dropbox App: No excel file sent to Dropbox

    Asked by oscar78 on December 14, 2015 at 05:22 PM

    Hola;

     

    Estoy haciendo un formulario y ya lo publique en mi web, el problema es que al momento que me envian una solicitud me gustaria ver que se actualiza en el archivo de excel que tengo en dropbox y/o que lo tengo abierto

    Ya use la app que tienen para la conexion de dropbox y el reporte de excel, pero sigue sin estar actualizandose en tiemp real.

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    JotForm Support

    Answered by EltonCris on December 14, 2015 at 10:03 PM

    I can see that you are using the Reports to Cloud App. Does it not send any excel sheet to your Dropbox? This seems to be the case when I tried this app numerous times so I have raised a bug ticket about this. You will be informed here once this is resolved.

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    JotForm Support

    Answered by EltonCris on December 14, 2015 at 10:05 PM

    By the way, what you can do at least for now is to download the submissions data to excel manually http://www.jotform.com/help/73-How-to-Download-Form-Submissions-to-Excel-CSV-PDF and then upload it to your Dropbox account.

    Hope this still helps!

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    JotForm Developer

    Answered by berkay on September 26, 2016 at 06:12 AM

    Hi,

    I have fixed Reports2Cloud app. If you connect a report with your dropbox account our program will check your report for new submissions every hour and if you have a new submission your dropbox report will be updated.