What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
auto-responder emails not being sent outAsked by rheersink on December 14, 2015 at 08:25 PM
the form on this page seems to work fine and we get the notifier email but the auto-responder is not going out - http://www.healthworksclearlake.com/np.html
please help get this working again
You are currently using a custom email address as the sender email of the form. Please try switching it back to our default and check if it's still not working for you. But if it's working, then your email doesn't support the method. I would suggest adding it as SMTP instead of the verification:
Please simply reply to this thread if you need any further assistance regarding this matter.