What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I ensure only one drop down answer is checked?

    Asked by BidForGood on December 14, 2015 at 09:12 PM

    If you look at the form https://form.jotform.com/53127158918966



    And then go down to this area http://prntscr.com/9eany0

     Currently you can select more than one but since the maximum value is only 1, it highlights red as the person clicks away from the box.

    How can I make it that as the person is filling it in, they can only select one not after?


    Second question:

    Having trouble with emails.

    We would like to to send to the person filling the form, a pdf of what they have entered, however it inserts it at the bottom of the email and shows every field regardless of it being filled or not. How can I make it a pdf to be sent as a notifier to the organizers and a autoresponder to the person submitting the form and not show every field? 

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    JotForm Support

    Answered by Charlie on December 15, 2015 at 12:51 AM

    Unfortunately, that is how the check boxes field are designed if you are limiting a number of selected items.

    I believe the input type field that suits you best in that case would be the radio button. You can set "Allow Other" option on it.

    That will allow your users to select only one item. You can try it out and see how it works.


    For the 2nd question, I opened a separate thread for it so that we can better discuss the details. Please refer to this link instead: http://www.jotform.com/answers/725314. We will address it shortly.

    Thank you.