What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Não envia email

    Asked by Leonardo  on December 14, 2015 at 09:25 PM

    email ola o jotform não está enviando para o email cadastro@1000amores.com.br o email não chega preciso da solução 

     

    User. Agências digital

    Form cadastro 1000 amores

    Page URL:
    http://www.1000amores.com.br/index.php/cadastre-se.html

    email JotForm href mailto
  • Profile Image
    JotForm Support

    Answered by BJoanna on December 15, 2015 at 12:56 AM

    Sorry for inconvenience this may caused you. 

    I have checked email address you provided and that email address is in bounce list. Our system gave following result:

    cadastro@1000amores.com.br is IN the bounce list 

    I have now removed it from our bounce list and it should be working fine now.

    You can follow this guide on How to check and remove the email from bounce list.

    And this guide How to setup email alerts to prevent email bouncing related issues.

    Also you can Whitelist JotMails IP Addresses.

    Please test your form and check if you are receiving submissions now. 

     

    Feel free to contact us if you need any further assistance.