- DinaAsked on December 14, 2015 at 11:27 PM
I have the starter pkg. If I reached the 100 limit submissions, what happens to the 101 submission? Also, what message does it give when my customer is the 101 submitted that clicks the "submit' button?
- JotForm SupportBJoannaAnswered on December 15, 2015 at 02:20 AM
Thank you for contacting us.
For free accounts monthly limit is 100 submissions. If you go over 100 submissions all of your forms will be disabled. You user will not be able to open your form and to submit it. When they click on link of your form they will get form not found message.
If that happens you can upgrade your account to any of the paid plans to get higher limits and to enable your forms immediately. You can find more about different account type on our pricing page.
However if you don't want to upgrade, you have to wait until your submissions counter resets to zero which will be on every first day of the following month.
Hope this will help. Let us know if you need further assistance.