404 error after adding Facebook tab for Jotform

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    medissacallback
    Asked on December 15, 2015 at 04:13 AM

    I Install Facebook APS and have this message: 

    Whoops!

     

    Unfortunately, the page you were looking for could not be found. It may be temporarily unavailable, moved or no longer exists. Please check your spelling and retry.

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    NeilVicente
    Answered on December 15, 2015 at 06:34 AM

    Our apologies. But I cannot replicate this. It's either a temporary glitch or an error when adding the tab to your Facebook page. Please try removing the app and add it again. Please check the steps on how to remove the app in the following guide:

    https://www.jotform.com/help/22-Adding-Form-to-Facebook-Pages

    If it's showing the same error, please try changing the form within the app by simply clicking the "settings" in gear icon:

    I hope this helps. 

  • Profile Image
    Welvin
    Answered on December 15, 2015 at 06:37 AM

    Our apologies. But I cannot replicate this. It's either a temporary glitch or an error when adding the tab to your Facebook page. Please try removing the app and add it again. Please check the steps on how to remove the app in the following guide:

    https://www.jotform.com/help/22-Adding-Form-to-Facebook-Pages

    If it's showing the same error, please try changing the form within the app by simply clicking the "settings" in gear icon:

    I hope this helps. 

  • Profile Image
    Welvin
    Answered on December 15, 2015 at 06:44 AM

    I'm sorry for double posting. NeilVicente's reply is supposed to be mine, but for some reason, the reply is posted using his name. I have forwarded this matter to our developers so please allow us to keep it this way so they can check it.