What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    404 error after adding Facebook tab for Jotform

    Asked by medissacallback on December 15, 2015 at 04:13 AM

    I Install Facebook APS and have this message: 

    Whoops!

     

    Unfortunately, the page you were looking for could not be found. It may be temporarily unavailable, moved or no longer exists. Please check your spelling and retry.

    Page URL:
    https://www.facebook.com/medissa.ua/app/684336108254110/

    Screenshot
    404 error Facebook facebook tab facebook app
  • Profile Image
    JotForm Support

    Answered by NeilVicente on December 15, 2015 at 06:34 AM

    Our apologies. But I cannot replicate this. It's either a temporary glitch or an error when adding the tab to your Facebook page. Please try removing the app and add it again. Please check the steps on how to remove the app in the following guide:

    https://www.jotform.com/help/22-Adding-Form-to-Facebook-Pages

    If it's showing the same error, please try changing the form within the app by simply clicking the "settings" in gear icon:

    I hope this helps. 

  • Profile Image
    JotForm Support

    Answered by Welvin on December 15, 2015 at 06:37 AM

    Our apologies. But I cannot replicate this. It's either a temporary glitch or an error when adding the tab to your Facebook page. Please try removing the app and add it again. Please check the steps on how to remove the app in the following guide:

    https://www.jotform.com/help/22-Adding-Form-to-Facebook-Pages

    If it's showing the same error, please try changing the form within the app by simply clicking the "settings" in gear icon:

    I hope this helps. 

  • Profile Image
    JotForm Support

    Answered by Welvin on December 15, 2015 at 06:44 AM

    I'm sorry for double posting. NeilVicente's reply is supposed to be mine, but for some reason, the reply is posted using his name. I have forwarded this matter to our developers so please allow us to keep it this way so they can check it.