What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Download all submissions folder mask?

    Asked by BorisKheyfets on December 15, 2015 at 06:08 AM


    When I download all submissions from my form, I get folders named after IDs of the respondents. Is there a way to set the template for these folders (like {lastName}_{firstName} assuming I have these fields)?

  • Profile Image
    JotForm Support

    Answered by Welvin on December 15, 2015 at 08:02 AM

    I think you mean when downloading all uploaded files from your form. Unfortunately, you can't change this for now. A workaround would be to integrate your form to Google Drive or Dropbox or Box to get this.





    If you have any additional question or issue, please do not hesitate to contact us. We are here to help.