What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submit server not responding

    Asked by jimiking on December 15, 2015 at 06:57 AM

    I am unable to submit my form. For the last two hours or so all I get when I try to submit is:

     

    "The connection has timed out

    The server at submit.jotformpro.com is taking too long to respond."

     

    I have tried on two different PCs on a number of different browsers. Always with the same result.

    Page URL:
    https://form.jotform.com/31201013265940

    timed out connection timed out
  • Profile Image
    JotForm Support

    Answered by Welvin on December 15, 2015 at 08:48 AM

    Our apologies for the issue. But the form is working well now. Can you try again?