What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I use Jotform on www.bigcartel.com

    Asked by ch_hanlon on December 15, 2015 at 08:37 AM

    Hi

    I am making a new web site. My old site was done on iWEB but I am making a new improved version using www.bigcartel.com  Can I use Jotform on this? If so how, please?

     

    Thank You

    Chris Hanlon

    OLD SITE:

    www.christopherhanlon.com

    NEW SITE ON BIGCARTEL:
    chanlon.bigcartel.com

    Page URL:
    chanlon.bigcartel.com

    big cartel
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    JotForm Support

    Answered by Welvin on December 15, 2015 at 10:14 AM

    I checked this and they don't seem to accept HTML codes using the regular HTML editor. In the advanced settings, they accept custom HTML, but you have to be on the paid plan in order to do this. Can you check this section?

     

  • Profile Image

    Answered by Chris Hanlon on December 15, 2015 at 06:11 PM

    Hi Welvin. Thank you for your help. Very nice of you - and I mean that. Thanks. Yes I am on the paid plan. To be honest Welvin I know nothing about code or HTML not even the smallest amount. I did the copy and paste but nothing happened. I also have not used Jotform for about a year since I lost my original iWEB site. So I forget how to get the code. I looked on Jotform and it has code for 'SHOPIFY' which is the brother to 'BIGCARTEL' but it did not have a big cartel option to get the code? Please help me. I am a small independent designer :-) Chris My email is info@christopherhanlon.com

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    Answered by ch_hanlon on December 15, 2015 at 06:54 PM

    Hi Welvin. Thanks again buddy. I did it. It is working. But the font is changing style, size and alignment. I would be happy for the font to all be in ARIEL. Is ARIEL the most common computer font? I want the most common basic font?? Also if it would all range left and all the fonts to be one size? Is this possible??? I can give you access to my page if it helps. I need to get this website finished. I have not had a proper website for a year because I could not find an easy system to use - until now. Thank you Chris Hanlon :-)

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    JotForm Support

    Answered by ashwin_d on December 16, 2015 at 01:30 AM

    Hello Chris,

    Have you set the font of your form to ariel already and same is not appearing in embedded form?  Can you please share the webpage URL where you have embedded your form? Please check the following guide on how to use form designer to change fonts of your form:  http://www.jotform.com/form-designer/tuts/episode2/ 

    We will wait for your response.

    Thank you!