What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Google Spreadsheet Integration: Unable to complete integration

    Asked by MarleyPaige on December 15, 2015 at 09:26 AM

    Hello, 

     

    I am trying to integrate the Feb 5-7, 2016 Hotel Booking but Members Paying form to spreadsheets, and it goings through all the steps. when i click finish, the link it gives to me to go to the form says cannot complete integration. 

     

    can you please help?

     

    thanks!

    integrate thanks hello all
  • Profile Image
    JotForm Support

    Answered by Charlie on December 15, 2015 at 10:08 AM

    Apologies for the inconvenience.

    I was able to replicate the problem, the Google Spreadsheet integration does not authenticate or complete the integration. I have forwarded this to our developers to have it checked and fixed. We will update you as soon as the problem has been resolved.

  • Profile Image
    JotForm Support

    Answered by Charlie on December 15, 2015 at 10:30 AM

    We just received news from our developers that the Google Spreadsheet integration should be fixed now. Please try removing the current integration and re-integrate it again

    Let us know if you are still having problems on this.

  • Profile Image

    Answered by MarleyPaige on September 08, 2016 at 04:35 PM

    thanks charlie