- ignatiouaAsked on February 02, 2012 at 10:31 AM
I would like to update from premium to pro.
I only get the option to cancel and I have to enter a password i don't know. Can you help me out? I am recieving submissons relarively fast.
- fxrAnswered on February 02, 2012 at 10:53 AM
It looks like you have managed to get this sorted out.
The only problem is, you now have two active subscriptions.
As we draw nearer the subscription renewals at the turn of the new month, can you let us know which of the subscriptions, if any, you want to keep active?
Since you only made a Premium subscription payment yesterday, I have issued a refund for that payment.