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    some questions fade to gray when not in use, but not others

    Asked by mdomingue on December 15, 2015 at 10:50 AM

    please help!

    others in use
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    JotForm Support

    Answered by Kiran on December 15, 2015 at 12:00 PM

    I'm not sure if I understand your query correctly. Do you mean to say that the forms in your account are fade to gray? If so, the form may be have been disabled. In order to enable the forms, please select the form in My Forms view and click on More to enable the form.

    Hope this information helps! Let us know if you are referring to something different or need any further assistance. We will be happy to help.

  • Profile Image

    Answered by mdomingue on December 15, 2015 at 03:07 PM

    Thanks Kiran, but that's not quite what I mean. 

    Certain questions on the form appear in black at all times. Others appear in gray until they are hovered over, then they turn to black. If you unhover that question, it returns to gray. This is happening to most, but not all of my questions. Here's a link to the form: https://form.jotform.co/51405697152860

    Thanks for taking a look.

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    JotForm Support

    Answered by david on December 15, 2015 at 03:53 PM

    I checked several of the fields in your form and the all appear the same when selected or not.  Would you mind letting us know which fields specifically are giving you trouble?  Please provide a screenshot of the issue if possible:

    http://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum

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    Answered by mdomingue on December 15, 2015 at 04:24 PM

    Sure, please see attached. The questions that are giving me an issue are:

    Will the hotel agree to waive all corkage fees with an increased F&B minimum. If so, what minimum would be required?

    and

    Will the hotel provide complimentary wireless internet in the guest rooms?

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    JotForm Support

    Answered by david on December 15, 2015 at 04:41 PM

    You have added CSS to change the label color for some, but not all of your fields:

    http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    }#id_2 {
    text-align : center;
    }#label_4 {
    color : rgb(89, 89, 89);
    }#label_6 {
    color : rgb(89, 89, 89);
    }#label_8 {
    color : rgb(89, 89, 89);
    }#label_10 {
    color : rgb(89, 89, 89);
    }#label_12 {
    color : rgb(89, 89, 89);
    }#label_18 {
    color : rgb(89, 89, 89);
    }#label_22 {
    color : rgb(89, 89, 89);
    }#label_24 {
    color : rgb(89, 89, 89);
    }#label_26 {
    color : rgb(89, 89, 89);
    }#label_30 {
    color : rgb(89, 89, 89);
    }#label_32 {
    color : rgb(89, 89, 89);
    }#label_34 {
    color : rgb(89, 89, 89);
    }#label_36 {
    color : rgb(89, 89, 89);
    }#label_38 {
    color : rgb(89, 89, 89);
    }#label_42 {
    color : rgb(89, 89, 89);
    }#label_44 {
    color : rgb(89, 89, 89);
    }#label_54 {
    color : rgb(89, 89, 89);
    }#label_56 {
    color : rgb(89, 89, 89);
    }#label_60 {
    color : rgb(89, 89, 89);
    }#label_62 {
    color : rgb(89, 89, 89);
    }#label_64 {
    color : rgb(89, 89, 89);
    }#label_66 {
    color : rgb(89, 89, 89);
    }#label_68 {
    color : rgb(89, 89, 89);
    }#label_70 {
    color : rgb(89, 89, 89);
    }#label_72 {
    color : rgb(89, 89, 89);
    }#label_74 {
    color : rgb(89, 89, 89);
    }#label_76 {
    color : rgb(89, 89, 89);
    }#label_78 {
    color : rgb(89, 89, 89);
    }#label_80 {
    color : rgb(89, 89, 89);
    }#label_82 {
    color : rgb(89, 89, 89);
    }#label_86 {
    color : rgb(89, 89, 89);
    }#label_88 {
    color : rgb(89, 89, 89);
    }#label_90 {
    color : rgb(89, 89, 89);
    }#label_92 {
    color : rgb(89, 89, 89);
    }#label_94 {
    color : rgb(89, 89, 89);
    }#label_96 {
    color : rgb(89, 89, 89);
    }#label_98 {
    color : rgb(89, 89, 89);
    }#label_100 {
    color : rgb(89, 89, 89);
    }#label_102 {
    color : rgb(89, 89, 89);
    }#label_104 {
    color : rgb(89, 89, 89);
    }#label_106 {
    color : rgb(89, 89, 89);
    }#label_110 {
    color : rgb(89, 89, 89);
    }#label_114 {
    color : rgb(89, 89, 89);
    }#label_116 {
    color : rgb(89, 89, 89);
    }#label_118 {
    color : rgb(89, 89, 89);
    }#label_120 {
    color : rgb(89, 89, 89);
    }#label_122 {
    color : rgb(89, 89, 89);
    }#label_124 {
    color : rgb(89, 89, 89);
    }#label_126 {
    color : rgb(89, 89, 89);
    }#label_128 {
    color : rgb(89, 89, 89);
    }#label_130 {
    color : rgb(89, 89, 89);
    }#label_132 {
    color : rgb(89, 89, 89);
    }#label_134 {
    color : rgb(89, 89, 89);
    }#label_136 {
    color : rgb(89, 89, 89);
    }#label_138 {
    color : rgb(89, 89, 89);
    }

    Removing all that changed the field labels back to black.  Then you can add this code to change all the labels to grey:

    form-label {
    font-weight : bold;
    color : black !important;
    }

    Or change the color to whatever you would like.  This is the resulting form:

    https://form.jotform.com/53486082463965

    You can clone it to your own account if you would like:

    http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

     

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    Answered by mdomingue on December 15, 2015 at 04:52 PM

    Fantastic!! Thank you for your help!!!

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    JotForm Support

    Answered by david on December 15, 2015 at 06:06 PM

    You are very welcome.  If there is anything else we can assist you with, let us know and we will be happy to help.