What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    After disabling a form i now have a mysterious white box under the form (i use a background color)

    Asked by associatedtravel on October 07, 2010 at 12:16 PM

    i was trying to get around a script error by disabling the form (so that i can edit in a cms then re-enable) after re-enabling form has a strange white box under it.... any clues ?

  • Profile Image

    Answered by associatedtravel on October 07, 2010 at 01:22 PM

    Im assuming this if from my cms as it add this line of code to my content <iframe scrolling="no" frameborder="0" }="function() {
    method.apply(scope,arguments);
    }" name="2794725589" allowtransparency="true" id="2794725589" style="border: medium none ; width: 100%;"></iframe>

    I was only able to find it using firefox instead of ie8

  • Profile Image
    JotForm Founder

    Answered by aytekin on October 08, 2010 at 05:08 AM

    Can you post the URL of the page? Why don't you temporarily remove the form code instead of disabling it and keeping on the page?