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  • Profile Image

    disappearing forms?

    Asked by digitallifestyles on December 15, 2015 at 01:45 PM

    Unless I'm going crazy, both of the forms I created and saved have disappeared.

     

    What gives?

    disappearing
  • Profile Image
    JotForm Support

    Answered by Kevin_G on December 15, 2015 at 02:08 PM

    Hi,

    I have checked your account and I can see your both forms are on the Trash folder, I have created a test form and then deleted it, you can restore deleted form by following this guide : http://www.jotform.com/help/134-How-to-Restore-Deleted-Forms

    This is an image of the forms in your trash folder :

    Hope this helps.

    Let us know if you need further assistance, we will be glad to help you.

    Regards.

  • Profile Image

    Answered by digitallifestyles on December 15, 2015 at 02:45 PM
    Hi Kevin, I logged out and logged in again and they reappeared. Odd, I dont recall deleting them. Anyway seems to be working now.
    Thanks!
    Mr Keith MacRae
    Business Development
    Digital Lifestyles Ltd
    122-10615 48 ST SE
    CALGARY AB T2C 2B7
    403 801 7099 (cell)
    keith@digilife.ca
    www.digilife.ca
    www.facebook.com/DigitalLifestyles
    https://twitter.com/DigiLifeYYC
    www.houzz.com/pro/digilifeyyc
    ________________________________
    ...
  • Profile Image
    JotForm Support

    Answered by Kevin_G on December 15, 2015 at 03:00 PM

    Hi,

    Glad to know your forms are back now, yes that is quite odd, it could be a temporary issue.

    But if you get it again and you are unable to find your forms, feel free to contact us, we will be glad to assist you.

    Regards.