What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Additional text is found at the bottom of the email sent after submissionAsked by fredebali3 on December 15, 2015 at 02:19 PM
YOU ARE NOW ENROLLED
IN THE CLASS LISTED BELOW!
Question Answer Contact Name test Contact Phone Number test Contact Email address firstname.lastname@example.org Dogs Name test Breed/type test Dogs Age test Payment Options Check - Choose Class A1 Class Pre Requisites - Foundations - Teeters & Weaves - Contacts & Sequencing PayPal - Choose Class
You will need to check out your email templates to see how they are set. Seems that you have (at some point) added:
A1 Class Pre Requisites - Foundations - Teeters & Weaves - Contacts & Sequencing
PayPal - Choose Class
after the rest of the fields, but we would be happy to look into this for you and help you resolve the same once you tell us what is the exact form that you are having this issue with.
Both of these forms.
Thank you for the link. I took a look at this form: http://www.jotformpro.com/form/53475766617973 and it seems to be OK, but the other one: http://www.jotformpro.com/form/53056796889982 seems to have wrong field tags in the email template. I would suggest removing those.
Actually the best way to do this quickly would be to remove the current autoresponder and just add a new one in its place.
This way it would automatically get the right names of each field so that you do not have to do it manually. After that, you can simply make the changes at the top - the red letters.
The following guides will help with the same:
Do let us know how it goes.