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    Additional text is found at the bottom of the email sent after submission

    Asked by fredebali3 on December 15, 2015 at 02:19 PM

    YOU ARE NOW ENROLLED 
    IN THE CLASS LISTED BELOW!

     

     
      jotform.com  
     
    Question Answer
    Contact Name test
    Contact Phone Number test
    Contact Email address fredebali57@gmail.com
    Dogs Name test
    Breed/type test
    Dogs Age test
    Payment Options  
    Check - Choose Class  
    A1 Class Pre Requisites - Foundations - Teeters & Weaves - Contacts & Sequencing  
    PayPal - Choose Class  
     
         
    verification class style payment options name
  • Profile Image

    Answered by Ben on December 15, 2015 at 02:37 PM

    You will need to check out your email templates to see how they are set. Seems that you have (at some point) added:

    A1 Class Pre Requisites - Foundations - Teeters & Weaves - Contacts & Sequencing      
    PayPal - Choose Class

    after the rest of the fields, but we would be happy to look into this for you and help you resolve the same once you tell us what is the exact form that you are having this issue with.

  • Profile Image

    Answered by fredebali3 on December 15, 2015 at 02:45 PM
    Both of these forms.
    https://form.jotform.com/53056796889982
    https://form.jotform.com/53475766617973
    ...
  • Profile Image

    Answered by Ben on December 15, 2015 at 03:11 PM

    Thank you for the link. I took a look at this form: http://www.jotformpro.com/form/53475766617973 and it seems to be OK, but the other one: http://www.jotformpro.com/form/53056796889982 seems to have wrong field tags in the email template. I would suggest removing those.

    Actually the best way to do this quickly would be to remove the current autoresponder and just add a new one in its place.

    This way it would automatically get the right names of each field so that you do not have to do it manually. After that, you can simply make the changes at the top - the red letters.

    The following guides will help with the same:

    How to Delete Notifications/Autoresponder

    Creating a Form Autoresponder

    Do let us know how it goes.