large space appearing on form submission.

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    Asked on February 02, 2012 at 12:23 PM

    I've installed a form with two simple fields. On submission, when the thank you message appears on the screen, the container seems to more than double in height, leaving a large empty white space beneath it. Is there any way this can be fixed?

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    Answered on February 02, 2012 at 03:02 PM

    When you embed the form using script embed method, it will give the Thank You message a minimum height of 300px. This cannot be changed.

    A workaround to this is by embedding the form using iFrame method, and setting the iFrame's scrolling from no to auto so it will automatically show scrollbars when needed - such as when the required field error messages appear.

    To get your form's iframe codes:

    1.  Click Setup & Embed tab
    2.  Click Embed Form button
    3.  Choose iFrame option

    4.  Copy the codes provided in the succeeding screen