Someone got the error MySQL server has gone away while trying to submit

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    scorrado
    Asked on December 15, 2015 at 06:17 PM
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    Chriistian
    Answered on December 15, 2015 at 10:06 PM

    Hi,

     

    I cloned one of your form - http://www.jotform.us/form/51125870731148 but I was not able to replicate the issue. 

     

    Are you still encountering the issue? May I know if you have embedded your form in your website? If so, can you provide us the exact URL where you have embedded your form so we can further check the issue? If you can provide us a screenshot of the issue then that would be great. To add a screenshot on this thread, just follow the instructions provided in this article: How to add screenshots images to questions in support forum.

     

    We will wait for your response.
    Regards.