What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Uploading forms or pictures, etc

    Asked by sesforms on October 07, 2010 at 05:29 PM

    On the free version, it says they're are 10mb available. We tried to upload a file, and it said the upload was too large and it was only 2.95 mb. and rejected the entire submission, and the client lost all of there submitted information, and had to start from scratch

     

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    JotForm Founder

    Answered by aytekin on October 08, 2010 at 04:54 AM

    You will need to increase the maximum limit for the upload field. On the form builder, click on the upload question, and then click on "Max File Size" on the toolbar.