What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Dropbox and JotForm upload space explanation

    Asked by emrearman on December 16, 2015 at 09:10 AM

    Misunderstanding About File Target


    I've met with JotForm yesterday and signed up. It's very useful for the website I'm designing for my client. But there is something not clear for me. I've built my File Upload form and linked it with my Drop Box account. But it says Basic Usage is free but limitied with 100mb. So where is the exact target file? I mean when people upload some photos using my JotForm, files will be saved in my Drop Box account or do I have a seperate space in my JotForm account (which is 100mb)? 


    Could you please make it clear for me?




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    JotForm Support

    Answered by Mike on December 16, 2015 at 10:46 AM

    Thank you for contacting us.

    We do store each submission with associated files on our servers. It means that even when you enable a Dropbox integration, the files will be still uploaded to your JotForm account (and also to your Dropbox). You can clear JotForm upload space by removing submission entries with files.

    Note, that there is no way to directly upload files to your Dropbox bypassing our servers.

    If you need any further assistance, please let us know. We will be happy to help.