What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Contact form where a visitor can choose which department they want to receive the email

    Asked by hossen52 on December 16, 2015 at 11:45 AM
    contact form condition email
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    JotForm Support

    Answered by jonathan on December 16, 2015 at 12:45 PM

    Hi,

    You can achieve this by employing the method described on this user guide:

    How-to-send-to-a-specific-email-address-based-on-a-selection

    Using the Condition Email, you can setup a rule where the visitor can select Dept from Dropdown list or Checkbox then, the Email that will be sent will be associated to the selected option.

     

    Hope this help. Let us know if you need further assistance.

     

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    Answered by hossen52 on December 17, 2015 at 08:42 AM

    Thank you I will try this

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    Answered by hossen52 on December 17, 2015 at 09:21 AM

    When I click conditions the screen it is not the same as the link you sent me I have saved three images conditions  2 image is what my screen shows. Conditions 3 image is what the tutorial shows, they are not the same! Please advise!

     

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    JotForm Support

    Answered by Mike on December 17, 2015 at 10:31 AM

    Our developers are still working on the new conditions wizard, so that it is just a re-branding 'CHANGE E-MAIL RECIPIENT' condition should do the same thing.

    Thank you.

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    Answered by hossen52 on December 17, 2015 at 10:36 AM

    Yes I just figured it out thank you