What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form not working

    Asked by Amanda  on December 16, 2015 at 12:42 PM

    I have a form that is saying I am over quota and it was working just fine now I can't find it in my account in I can't get access to fix the quota help

    Page URL:

  • Profile Image
    JotForm Support

    Answered by jonathan on December 16, 2015 at 01:14 PM

    Hi Amanda,

    I checked the mentioned jotform http://www.jotform.us/form/53335730937156 and I found that it is still under a Guest account only.

    Guest account is very limited. This was the reason the form reached Over Quota immediately with few submissions.

    I did a bit of tracing and I was able to determine that you have already a registered account/username AmandaLawson  

    So I have now moved/transferred the form to your AmandaLawson   account.  I suggest you login to the account at http://www.jotform.com/login to see the updates.

    Let us know if you need further assistance.



  • Profile Image

    Answered by Amanda  on December 16, 2015 at 01:45 PM
    Got it! Thank you so much!!!!!
    Get a signature like this: Click here!

    Amanda Lawson
    Executive Assistant to Chris Shaffer/
    Marketing Director
    *Address:* 200 N. Sunrise Avenue
    *City, State, Zip:* Roseville, CA 95661
    *Main:* 916-677-3636
    *Cell:* 916-257-9455
    *Web: *www.NorCalAutomotiveGroup.com
    *Email: *ALawson@HyundaiStore.com