JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I see the email address firstname.lastname@example.org was in our bounce list, I have white-listed it. Please check your spam folders and try to white-list our domain names, as we use Amazon SES method for "email@example.com" sender:
Then try to reset your password again, so you can receive the instructions. Let us know if you need more help.