- LibbyAsked on December 16, 2015 at 03:52 PM
please call me asap. 24 hours is def. not enough time to give someone an ultimatium like this. 484 995-9039
- JotForm SupportBDAVIDAnswered on December 16, 2015 at 04:57 PM
We do not have support over the phone. Your free account has gone over the limit on it's upload space. The limit is 100MB, you could upgrade your account: http://www.jotform.com/help/331-How-to-upgrade-my-account, or you could free up space by deleting submission that contain uploaded files.
To delete submissions, you need to go to submission view: http://www.jotform.com/help/269-How-to-view-Submissions
Before you delete them, make sure to have downloaded them: http://www.jotform.com/help/73-How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF
Let us know if you need more help, we will be glad to assist you.
- libbynsteveAnswered on December 16, 2015 at 08:45 PMOk I think I have downloaded all, and have cleared the queue. So, I
should be ready to accept more...thansk for all your help!
- JotForm SupportChriistianAnswered on December 16, 2015 at 09:52 PM
On behalf of my colleagues, you are most welcome. Do inform us if you have other concerns. Regards.