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  • Profile Image

    my form is not working

    Asked by javeed on February 03, 2012 at 01:00 AM

    Dear Jotform Team,

    My name is javeed i made one qutation form with free account

    when any one go to my website qutation formpage its not shows activity which it have, every time again we have to reload the page after that its working fine, thats why i received from my customers uncomplite forms,

    Examle:

    when we go to my quotation form you can fill some details or if you cant fill any fields but you can easily send the form

    Page URL:
    http://www.aleenacaterers.com/online-quotation.html

  • Profile Image
    JotForm Support

    Answered by idarktech on February 03, 2012 at 01:58 AM

    Hi  Javeed,

    I just checked your form on that page and everything is working well. Form warning error generates it self when required fields aren't filled. Is it happening intermittently? If it does, kindly re-embed your form using iFrame code and see if that makes any differences for you.

    If the problem still persist after re-embedding your form using iFrame code, please let us know so that we can assist you further with this. Thank you!

  • Profile Image

    Answered by javeed on February 04, 2012 at 11:52 PM

    Dear idarktech thank you! now my form working properly with iframe but aftersubmite form, clear form, print form field there is some extra space will apears!

    http://aleenacaterers.com/online-quotation.html

    pls help me out

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    JotForm Support

    Answered by idarktech on February 05, 2012 at 08:01 AM

    Hello,

    Glad to hear that it helps Javeed. To remove the extra space below your form buttons just simply reduce the number of your iframe height (please check the highlighted code below). Please note that the extra space below your form buttons is very useful, this is to avoid form cut off when your form users submits the form without filling the required fields. Unlike script codes, when embedded the form and the web page height automatically increase by itself when form warning pops up, but for iframes, the form depends on your iframe height. So my suggestion is to leave it like that to avoid form cut off.

    <iframe allowtransparency="true" src="//form.jotform.com/form/20281127927" frameborder="0" style="width:100%; height:1365px; border:none;" scrolling="no"></iframe>

    Thanks, have a great day!