What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Using iOS camera to upload an image doesn't work?

    Asked by Jaco Koppelaar  on December 17, 2015 at 01:26 AM

    It would be great to use Jotform to upload pictures including meta data from your phone. Theoretical it should work 

    when I create a simple form with some description fiels and an upload button. Using the upload button gives me the option to take a picture or select from image library. But when I take a picture I get an error that my picture is to large (>1Mb). 

    I cannot change that setting so it would work if Jotform should shrink the image or allows me to upload the full sized image. 

     

     

    Page URL:
    https://form.jotformeu.com/53501347342347

    ios doesn't work camera work
  • Profile Image
    JotForm Support

    Answered by Charlie on December 17, 2015 at 02:07 AM

    You should be able to change the allowed maximum file size upload by following this guide: http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit. Currently, your form is set to a max file size of "1024" which is 1MB.

    We also have file upload widgets that you can use as an alternative, you can check them here: http://widgets.jotform.com/category/file_upload.

    Let us know if that works.

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    Answered by jaco.koppelaar on December 17, 2015 at 07:25 AM

    Yes, I found the widget and it works perfectly!

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    JotForm Support

    Answered by Charlie on December 17, 2015 at 08:33 AM

    Glad to hear that it worked. Should you need any assistance again, please do not hesitate to contact us here in the forum.

    Thank you.