Cannot Edit / Submit changes to a submitted form

  • adam.barker
    Asked on December 17, 2015 at 4:57 AM

    Hi,

    I need to be able to update / amend submitted forms.  However, the save changes option is not available when in edit mode - and therefore changes are not saved.  See attached.

    Can you please advise.

    Thanks

    Adam

    Jotform Thread 727563 Screenshot
  • Welvin Support Team Lead
    Replied on December 17, 2015 at 8:19 AM

    Are you referring to the Phase and Date Issue Closed fields? They are hidden fields and therefore, user's can't submit any data to it. If you will edit it, you'll see it blank. You will have to fill it out, resubmit the form in order to save the changes. 

    Please let us know if I'm looking on the wrong fields.