I do not see my form in My Forms page

  • diannesquires
    Asked on December 17, 2015 at 5:32 AM

    Hi

    I created my first form and it is live online, however, I do not see it in the "My forms" area so cannot edit it. Did I miss something?

    If so, is there a way to recover the form so I can edit it without having to create another one?

    Also, when viewed in Firefox my contact info to the right of the logo is corrupted but it shows perfectly in Internet Explorer, is there a way to prevent this issue?

    See screenshots:

    Internet Explorer: http://screencast.com/t/IxUA66uah9

    Firefox:     http://screencast.com/t/64snl4mI

    Thanks

  • Welvin Support Team Lead
    Replied on December 17, 2015 at 8:49 AM

    The form is now in your account: http://www.jotformeu.com/form/53502833802349. For custom URL's, please check this guide on how to configure it correctly: 

    http://www.jotform.com/help/261-How-to-create-a-Custom-URL-of-a-form

     

    As for the logo problem, I will address it into the following thread:

    http://www.jotform.com/answers/727652

     

    Let us know if you need any further assistance about the forms. 

  • diannesquires
    Replied on December 17, 2015 at 11:57 AM

    Thanks for your great support Welvin...

     

  • Welvin Support Team Lead
    Replied on December 17, 2015 at 12:27 PM

    You're welcome. Please feel free to contact us back if you need help with anything else. We are always glad to be of assistance!