ticket widget did not max out at set limit or keep accurate countdown of available tickets

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    Asked on December 17, 2015 at 07:15 AM

    I am using the ticket widget for a registration for class seats.  Last night I held registration and the widget did not max out classes once the limit was reached nor did it count down available seats accurately.  Then all of a sudden it went back to it's original settings and stopped counting down all together.  Please help if you can I host another registration tonight.  Thank you!

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    Answered on December 17, 2015 at 09:53 AM

    I was able to reproduced same issue that you are having. I've deleted the widget and added it to the form again. It works properly.

    Can you also try to delete the widget and add it again?

    I hope it will work. If it doesn't work, you can try our Gift Registry widget for a quick solution.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.