Logos not showing up properly

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    SunbridgeInstitute
    Asked on December 17, 2015 at 08:32 AM

    All of my forms are not showing the logos in the header properly. This has been happening the last few days. Any idea what is happening? Thank you!

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    Welvin
    Answered on December 17, 2015 at 10:12 AM

    You may have accidentally deleted the logo. It doesn't exist in the list of the images that you have previously uploaded: 

    As you could see, the URL is under your name but it's not available. You may consider re-uploading the image to fix it.

    Your logo URL:

    https://files.jotform.com/jufs/SunbridgeInstitute/form_files/SBI_logo%20white%20(for%20colored%20background).png

     

    Let us know if you need further assistance.

     

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    SunbridgeInstitute
    Answered on December 17, 2015 at 10:15 AM

    ahah! I didn't realize that deleting it from the list of options would delete it from the form. Thank you for your help!

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    Welvin
    Answered on December 17, 2015 at 10:35 AM

    Yes, that is saved under your name so deleting it from one form will also delete it in the other forms. It's not per form, but not unless you will upload it again to other forms instead of just selecting it from the list.