What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Conditional fields are not working

    Asked by vdauman on December 17, 2015 at 09:31 AM

    Hi, I have a problem with conditional fields on my form.  It worked this morning but the afternoon when I checked it, the hidden fields appear on the form.





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    JotForm Support

    Answered by Kiran on December 17, 2015 at 10:39 AM

    I've checked your JotForm now and the conditions set on the form seems to be working fine at my end. Were you able to fix it? If you still experience the issue, could you let us know how to replicate the issue or with which fields you are experiencing the issue. This would help us to investigate the issue further and guide you in the right direction.

    Thank you!