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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form embedded on website rejects credit card?

    Asked by thebidcalendar on December 17, 2015 at 10:37 AM
    No, credit card problem just got back to where it was at first.
    Form has started not accepting credit card numbers again. I just must be
    picking wrong code. Tried iframe and its now sitting on site with
    script. Both reject for Invalid credit card number. Tried two cards,
    same result.
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    JotForm Support

    Answered by Charlie on December 17, 2015 at 10:59 AM

    Could you please try re-integrate your Stripe using the API credentials instead? Here's how you can set it up:

    1. First, open the payment wizard. Click the "Enter Stripe API Key Instead".


    2. After that, get you Stripe API keys by following this guide: https://support.stripe.com/questions/where-do-i-find-my-api-keys 

    3. Enter them here:


    Make sure to save the changes, re-embed your form in your website then try making a test submission using the test credit card numbers. We'll wait for your response.