What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What is a sub-user account and how it works ?

    Asked by nhtool on December 17, 2015 at 10:53 AM
    Also I have a quick question regarding your service. You mention Sub-User Account. Can you explain to me what that means?
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    JotForm Support

    Answered by Kevin_G on December 17, 2015 at 11:03 AM


    You can create sub-user accounts under your main account, with a sub-user account you can share forms and allow sub-users to edit them and view the submissions received.

    If you are on a free account, you can only share your forms with one sub-user account, and if you would like to have more, you will have to upgrade your account, you can find more details about the different subscriptions and the number of sub-accounts you can have : https://www.jotform.com/pricing 

    This guide will help you to share your forms with sub-accounts : http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User 

    Hope this helps.

    Feel free to contact us if you need more help.