What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I was out of office and just realized that one of our forms has been deleted. Is there any way to retrieve this?

    Asked by islandroutes on December 17, 2015 at 01:22 PM

    the form is no longer accessible and I am not seeing it under my forms. 

    Page URL:
    http://form.jotform.co/form/52566573947874

    retrieve trash recover restore forms deleted forms myforms trash folder
  • Profile Image
    JotForm Support

    Answered by Mike_G on December 17, 2015 at 01:46 PM

    I have checked the your account and I'm still able to see the form(http://form.jotform.co/form/52566573947874) you are referring to in it. This means that the form was deleted, but it is still within your account under the Trash folder. The form is not purged and you can still restore it back to My Forms.

    Here's a guide that will show you how to do it. 

    How-to-Restore-Deleted-Forms

    Please be careful, a form that has been purged can no longer be recovered.

    I hope this helps. Let us know if you need any further assistance. Thank you.