- JCassedyAsked on December 17, 2015 at 02:22 PM
I have been trying to create a PDF out of my form, and after a long period of loading, I receive an error page. I posted the URL, but the screenshot file is too large to upload.
- JotForm SupportdavidAnswered on December 17, 2015 at 03:38 PM
Usually that error is due to forms being too long, widgets that don't work properly in fillable PDF forms or something of that nature. However, your form is not that long and contains nothing that should cause an error. I tested a copy of your form and was able to reproduce the error. I then tested some of my own forms and was unable to create a fillable PDF from any of them. It looks the fillable PDF form creator might be down.
I will forward this to our developers to have a look. We will let you know here as soon as we have any further information.
- ManagermustafaAnswered on December 18, 2015 at 07:38 AM
Apologize for the inconvenience. I will check your issue and look for a quick fix, but cannot guarantee if it can look nice :/. We are refining PDF forms from bottom up, hopefully it will be ready in a couple of weeks. I will let you know when we are done.
- ManagermustafaAnswered on January 20, 2016 at 12:02 PM
Apologize for the inconvenience. I could obtain PDF version of your form successfully, can you please try again.