What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Designer tab

    Asked by sbobethub on December 17, 2015 at 03:00 PM

    When I go designer tab my form is resetting its format. 

    Page URL:
    https://form.jotform.me/53416678174463

    designer JotForm uploads format png
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    JotForm Support

    Answered by Kiran on December 17, 2015 at 04:40 PM

    Did you import the original form from any of our templates? It seems that there is an issue with CSS code of the form. I've cloned your form my account and was able to replicate the issue. However, applying a new theme has fixed the issue and opening the form in builder/designer displays the same. Please try applying a new Theme to your form by clicking on Themes icon to see if that helps. 

    Let us know if you need any further assistance. We will be happy to help.