I can not change the email address that a past employee created

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    khband
    Asked on December 17, 2015 at 04:31 PM

    My former Web Master created this account and used the wrong email. I have access to the one she used but it should have been setup with the following: administration@entertainmentdc.com

    Also, The username should be WEC or bchoper. 

     

  • Profile Image
    jonathan
    Answered on December 17, 2015 at 06:21 PM

    You can change your JotForm account email in your My Accounts Profile page 

    http://www.jotform.com/myaccount/

     

    Let us know if you encounter any difficulty doing the change.

    We will address the other request separately here http://www.jotform.com/answers/728173

    Thanks.