Why do you not want to answer this thread?(Your answer will be sent to Jeanette and Aytekin)
My former Web Master created this account and used the wrong email. I have access to the one she used but it should have been setup with the following: firstname.lastname@example.org
You can change your JotForm account email in your My Accounts Profile page
Let us know if you encounter any difficulty doing the change.
We will address the other request separately here http://www.jotform.com/answers/728173