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  • Profile Image

    My comcast emails are not receiving anymore.

    Asked by hearthworks on December 17, 2015 at 05:08 PM

    These 3 used to receive but are not anymore...

    hearthworks@comcast.net

    hearthworks1@comcast.net

    thefireplacecenter@comcast.net

     

    My home email, jumpajoe1@comcast.net is receiving fine, however, when i try to use one of the above 3, nothing.

    Page URL:
    http://hearth-works.com/design_center.asp

    Emails receiving email receive bounce list comcast
  • Profile Image
    JotForm Support

    Answered by jonathan on December 17, 2015 at 09:12 PM

    I found 2 of the 3 emails listed on the bounce list. That could be the reason emails were not able to get through.

    hearthworks1@comcast.net

    thefireplacecenter@comcast.net

     

    I have fixed it and removed them on the blocked list. New incoming email should now get through.

    You can also unblock listed emails thru your account. Check the user guide on how to 

    user guide: How-to-remove-your-email-address-from-bounce-list

     

    Please let us know if there are still issue.