Old form title showing when i publish instead of new title.

  • Profile Image
    Clothesclinic
    Asked on December 17, 2015 at 05:21 PM

    Hello

    My old title  - Friday Voucher offer still appears when I try to publish / share my form on Facebook instead of my new saved title - Anew you for 2016?

    Thanks

    Claire

  • Profile Image
    Chriistian
    Answered on December 17, 2015 at 09:42 PM

    Hi,

     

    Are you referring to this form - http://www.jotformeu.com/form/53332744835357? The title of the form is Start 2016 with you! and the title is also reflected on the browser when I access the direct link of the form. 

    Do you mean you have embedded your form on your Facebook Page? Can you try to re-embed your form on your Facebook page and see if the new title will be reflected now? Remove first the form in your Facebook page (Settings > Apps > Click X button on JotForm App).

     

    Then embed the form again to your Facebook Page: Adding Form to Facebook Pages. If the issue still persists, please provide the exact URL of your Facebook Page where you have embedded your form so we can further check the issue.


    Do let us know if you need further assistance.
    Regards.