What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Mulitiple Departments need to use JotForm

    Asked by TYLI_Forms on December 17, 2015 at 07:03 PM

    Hi I have a few other departments that could benefit from setting up and using forms. Can I ensure that results from their forms are emailed to them, etc? Just not sure how subusers work and how to enable Jotform for multiple departments using a single account which I would prefer. Let me know if that's not clear and I'll try to provide more details, of course. 

    sub-user
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    JotForm Support

    Answered by EltonCris on December 18, 2015 at 12:57 AM

    Yes, that should be possible. The email recipient(s) on form notifications can be changed to anything to you want. In other words, e.g. if the form is for billing department, you can change the form recipient email with the billing department email.

    You can also share the forms with edit form or view submissions permission by creating a sub-user. This will enable them to edit the form or view its submissions data within their sub-account by logging in to Jotform.

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    Answered by TYLI_Forms on December 18, 2015 at 02:05 PM

    Thanks very much, Elton!

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    Answered by Ben on December 18, 2015 at 03:09 PM

    In my colleague's name you are welcome. Please do let us know if you have any additional questions and we would be happy to assist with the same.