What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Creation and auto save?

    Asked by lorilal on December 17, 2015 at 07:17 PM

    I was working on a form today, Dec. 17th using Fire Fox and had other applications open went back to continue my form creation in Jotform and logged me out. Now I can not find my form creation. Did I loose it or do you have a "AUTO SAVE"?

    Thank you.

    form creation and auto save JotForm find
  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 18, 2015 at 01:19 AM

    Hello lorilal,

    Were you logged in to your account when your created your form? We do have auto save feature which saves the form automatically. Please be noted that you do not loose the form even if you are not logged in to your account. Your form is saved automatically under a guest account. That means it is highly unlikely that your form will be lost.

    You may also like to be aware that we also have "Revision History" feature which will help you in reverting your form to an earlier version. If you accidentally make changes in your form, you can take advantage of "Revision History" feature to revert back your form.

    I did check your account and found that the form is saved successfully. Please take a look at the following form:  http://www.jotform.com/53504522709150 

    Please sign in to your account and you should be able to see the form.

    Thank you!

  • Profile Image

    Answered by lorilal on December 18, 2015 at 02:45 PM
    Hello,
    Thank you for this information. One more question if I have my webmaster add a pdf form to our website. Can I then import this PDF document as a"Clone" into Jotform? Then Jotform will revise the form to a web format so that clients can complete the form online?
    Below is my Webmasters email and she is asking about the format. No need for her to do coding as apparently this is Jotforms function with documents if I understand correctly?
    I will also be using Bmobilezed.com and will have this form available for mobile customers as well as customers visiting the website.
    www.lgsdrugtesting.com
    WEBMASTERS EMAIL QUESTION

    Hi,
    "Are you wanting a client to be able to download the enrollment form in PDF or Word, fill out electronically on their computer, save the document, and upload via a web form that gets sent to you via email, and then get sent to the PayPal page where the client is responsible for adding up all the costs and paying the correct amount?"
    Thank you,
    Lori Lal
    LGS Drug Testing

    ...
  • Profile Image
    JotForm Support

    Answered by BDAVID on December 18, 2015 at 04:10 PM

    If the PDF form is from Form's Central, it is possible to import it to your JotForm account, please go to this link: http://www.jotform.com/adobe-formscentral-alternative/, and click on Import Your Forms button, then choose "PDF only":

    Just to let you know, it will still be a PDF form, meaning that a PDF form can not be converted to a webform. If you need a webform, you need to create it from the scratch: http://www.jotform.com/help/2-How-to-Create-Your-First-Web-Form

    On regards of mobile responsiveness, you can make your web forms mobile responsive, here is how: http://www.jotform.com/help/311-How-to-make-Forms-Mobile-Responsive

    Please open a new thread if you need anything else, we will be glad to assist you.

  • Profile Image

    Answered by lorilal on December 19, 2015 at 04:45 AM
    Thank You for your guidance ol
    LGS Drug Testing
    ...
  • Profile Image
    JotForm Support

    Answered by Boris on December 19, 2015 at 05:47 AM

    On behalf of my colleagues, you are most welcome. :)

    If you need assistance with anything else, please don't hesitate to open a new support thread about it, and we will do our best to help.