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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Algunas de mis imágenes han desaparecido

    Asked by armariosbarcelona on December 18, 2015 at 06:21 AM

    Buenos días,

     

    Estaba editando unos formularios y de repente algunas de las imágenes han desaparecido.

    Son imágenes comunes a los mismos formularios, y no aparecen en ninguno.

    Les paso los links de algunos de los formularios:

    https://form.jotformeu.com/43022654452347

    https://form.jotformeu.com/50555368568366

    https://form.jotformeu.com/50663612051345

    Concretamente, han desaparecido las imágenes del image radio buttons "PosicionArmario" y del image checkboxes "ModeloInteriores".

    Lo curioso es que sólo estaba editando uno de los formularios y las fotos han desaparecido de todos sitios, incluso de los formularios que no estaban abiertos ni se estaban editando.

    He probado a abrirlo desde mi web y tampoco se ven y desde otros ordenadores tengo el mismo resultado.

    Por favor, podrían decirme a qué se debe?

    Gracias,

    Nuri.

    Page URL:
    http://www.armariosamedidabarcelona.com/#!pedir-presupuesto/c20ji

    Screenshot
    checkboxes radio buttons jotformeu Image Radio Buttons
  • Profile Image

    Answered by armariosbarcelona on December 18, 2015 at 06:52 AM

    Acabo de intentar abrir una de las imágenes directamente por su link (http://www.jotform.com/uploads/armariosbarcelona/50485650205350/300151035321666467/Entre%20paredes%20A.jpg) y me aparece una web de JotForm con el siguiente mensaje:

    "Bandwith limit exceeded. This link has generated too much traffic and have automatically been disabled".

    No entiendo por qué.

    Alguna idea?

  • Profile Image
    JotForm Support

    Answered by Charlie on December 18, 2015 at 09:38 AM

    The images uploaded via a form and is stored in a submission will have a bandwidth limit. Our management has implemented a bandwidth limit to avoid bandwidth abuse.

    These are the limits:

    Small files with a file size less than 10 MB can be viewed or downloaded 100 times

    Large files with a file size greater than 10 MB can be viewed or downloaded 10 times

     

    If you are displaying files or images, I would suggest downloading them and host them on an image hosting site like Photobucket or imgur.com, or on your own server to avoid this problem.

     

    We can reset the bandwidth limit on your file uploads, but we can only do this once. When the file reached the bandwidth limit again, you won't be able to download or view it anymore.

    Please do share us the file upload links that reached the bandwidth limit so that we can reset them. We'll wait for your response.

  • Profile Image

    Answered by armariosbarcelona on December 21, 2015 at 05:58 AM

    Ok, before reseting I'll try to display them from another hosting site (I didn't know I could do it this way).

    I'll contact you again if I need to reset.

    Thank you very much!

  • Profile Image

    Answered by armariosbarcelona on December 21, 2015 at 06:36 AM

    Ok, I tried downloading an image from Pinterest but it doesn't work.

    Why?

    https://form.jotformeu.com/50663758161358

  • Profile Image
    JotForm Support

    Answered by Welvin on December 21, 2015 at 08:27 AM

    The links from Pinterest won't work. You will have to use the Absolute Path of the images in order to show it in the widget. 

    Ex. http://example.com/image.jpg

    I would suggest uploading the images to your website and host it from there. OR, use imgur.com to host the images. You can register to them so you have the control of the images.

  • Profile Image

    Answered by armariosbarcelona on December 22, 2015 at 03:17 AM

    Ok, I'll try this way.

    Thank you!

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    JotForm Support

    Answered by mert on December 22, 2015 at 03:35 AM

    On behalf of my colleagues, you are kindly welcome. After trying the suggested method, please let us know the results. If it is still not working, we can try to assist you in different way.

     

    Thanks.

  • Profile Image

    Answered by armariosbarcelona on December 28, 2015 at 05:47 AM

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