Security of data-at-rest in JotForm servers

  • Profile Image
    George Scott 
    Asked on December 18, 2015 at 10:46 AM

    We see references to encryption of data in transit between the form-user and JotForm servers.  We don't see information specific to how JotForm protects (encryption and otherwise) information at-rest on servers.

    Thank you

  • Profile Image
    Mike
    Answered on December 18, 2015 at 12:12 PM

    Thank you for contacting us.

    We use 256-bit SSL secure connection to accept form data. The form submission data is not encrypted in database by default, but you can encrypt it if you go with 'encrypted form' option at JotForm.

    Introducing Encrypted Forms: The Ultimate in Online Form Security

    Be careful with that option, the data is gone if you lose your private key.

    If you need any further assistance, please let us know.