What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Incorrect e-mail from noreply@jotform.com after sending form

    Asked by litoria_litoria on December 18, 2015 at 11:55 AM

    I have two forms. The first is "Заявка на поиск персонала". The second is "Резюме кандидата".

    I created the 2th form by duplicating t1th and then changing it.

    I expect to receive an e-mail 2 different reports with 2 different headlines and content BUT in the second case I get a letter wits headline "Заявка на поиск персонала" (!!!) and fields ... from the first form!

    At the same time the system generates a correct report in my account on this site and on GoogleDrive (integrated)

     

    Screenshot
    JotForm noreply after Reports content
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    JotForm Support

    Answered by Kiran on December 18, 2015 at 01:24 PM

    Since you cloned the other JotForm, all the format with conditions and email will be copied to the new form. I've cloned your 2nd form and see that the email subject is having the same as your first form.

    You can change the subject line and edit the form fields from the Email setup wizard. You may also delete the existing notification and create a new notification so that the current form fields will be added automatically.

    Hope this information helps! Let us know if you need any further assistance. We will be happy to help.

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    Answered by litoria_litoria on December 18, 2015 at 04:10 PM

    Wow! Thanks a lot for helping.
    Everything works as it should)

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    Answered by Ben on December 18, 2015 at 05:27 PM

    Great to hear that :)

    In my colleague's name you are welcome. Please do let us know if you have any other issues or questions and we would be happy to assist with the same.